Building the Foundation for
Technology Success

Woman Owned Small Business (WOSB)

Building the Foundation for Technology Success

Phone: 301-703-8302

Woman Owned Small Business (WOSB)

Maintenance and Operations

DK Consulting has over 17 years of Federal, State, and Local experience working in the following capacities:

  • Delivering superior IT operations, maintenance, and support services both effectively and efficiently;
  • Providing 24X7 support of exceptionally large and complex systems and applications;
  • Solving system, hardware, software, network, and architectural issues proactively;
  • Backing up, restoring, recovering, and troubleshooting systems, applications, hardware, and end-user computers efficiently;
  • Guaranteeing data security, integrity, and confidentiality;
  • Ensuring that IT enterprise standards are followed;
  • Maintaining a positive attitude and providing end users with the utmost respect; and
  • Adhering to industry best practices.

Our work includes providing services in both Fixed-Price (FP) and Time-and-Materials (T&M) environments ensuring contracts meet scope, schedule, and budget. Our specific technology skill sets include:

  • Network Management – Cisco, Citrix, LAN/WAN, SAN, VMware, Tivoli, Novell, VPN, ZENworks , NetWare, Veritas, Syncsort, PowerTerm
  • Service Desk – Remedy, Unicenter, Maximo, LANDesk, ITIL, ServiceNow
  • Systems Administration –  Linux, UNIX, Active Directory, Exchange, GroupWise, Crystal Reports, Windows, SharePoint, DNS, DHCP, TCP/IP, SMTP
  • Database Administration – Oracle, SQL Server, Sybase, DB2, Access, MySQL, Informix
  • COTS Implementation and Support
  • Data Center Support and Disaster Recovery
  • Testing – Regression, Unit, Integration, System, UAT, UI, Blackbox, Load, Performance, Security